PRIVACY POLICY

Effective Date: 12/20/2025

 

At Red Door Renovation LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Website www.reddoorrenovationnc.com (and any of its sub or micro-sites), including any content, functionality, and services offered on or through such Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

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This policy applies to information we collect:

• On this Website.

• In e-mail, text, and other electronic messages between you and us.

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This policy does NOT apply to information collected by:

• Us offline or through any other means not expressly stated in this policy

• Any third party (including our affiliates), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

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Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not access or use our Website. By accessing or using our Website, you agree to this privacy policy. This policy may change from time to time (see the "Effective Date" above). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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1. Information We Collect

We may collect personal information you provide voluntarily, such as your name, email address, phone number, and project details when you:

• Fill out a contact or quote request form

• Are required to make payments and accept invoices (via QuickBooks)

We may also collect non-identifiable data automatically through cookies and tracking tools, such as Website usage patterns, pages visited, and browser type

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The categories of personal information we collect depend on how you interact with us, our Website, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Website, and information from other sources such as third-party services and organizations, as described below.

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Personal Information You Provide to Us Directly

We may collect personal information you provide to us, including:

• Account Creation. We may collect personal information when you create an account, such as name, email address, username, address, telephone number, and other similar contact information.

• Purchases. We may collect personal information and details associated with your purchases, including payment information.

• Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Website, register for our communications or programs, request customer or technical support, or otherwise communicate with us.

• Interactive Features. We and others who use our Website may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using public sharing features will be considered "public," unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Such information is posted on our Website and transmitted to others at your own risk.

• Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

• Job Applications. We may post job openings and opportunities on our Website. If you respond to one of these postings, we may collect your personal information, such as your application, CV, cover letter, and/or any other information you provide to us.

• Content in Forms. Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our posting material or requesting further marketing or membership services.

 

Personal Information Collected Automatically

We may collect personal information automatically when you use our Website.

• Automatic Collection of Personal Information. We may collect certain information automatically when you use our Website, such as your Internet Protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

• Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Website, may use cookies, pixel tags, and other technologies ("Technologies") to automatically collect information through your use of our Website.

  • Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.

  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Website or communications that collects information about engagement on Website. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

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2. How We Use Your Information

Your personal information is used only to:

• Respond to inquiries and schedule consultations

• Provide quotes and service updates

Non-identifiable data is used to improve website performance and user experience.

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3. Sharing and Third Parties

We do not sell your personal information. We may share information with trusted service providers solely for business purposes, including:

• QuickBooks – for invoicing, payments, and managing project-related financial information

• Google Analytics – for anonymous website analytics and performance tracking

These third parties are only permitted to use your information for business purposes and are required to keep it secure.

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4. Cookies and Tracking

Our website may use cookies and tracking tools (e.g., Google Analytics) to enhance user experience and monitor website performance. All data collected is anonymous and used solely for analytics purposes.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no website or transmission over the internet is completely secure. By using our website, you acknowledge and accept this risk.

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6. Your Rights

You may contact us to:

• Access the personal information we hold about you

• Request corrections to your information

• Request deletion of your personal information

To exercise these rights, please contact us.

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7. Children’s Privacy

Our website is not intended for minors under 18. We do not knowingly collect personal information from individuals under this age. If we discover such data, we will take steps to delete it.

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8. Updates to this Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated “Effective Date.” Please check back periodically to stay informed about how we protect your information.